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Frequently Asked Questions

How long does it take to get my results?

Normally 5-10 working days

Where is your laboratory located?

60-66 Hanover Street, Fitzroy, Victoria, Australia

Can you provide me with a copy of your accreditation certificate?

Of course. Please send us an email asking for a copy, or call one of our customer service representatives on free call 1800 822 564.

Is there any paperwork I need to fill in?

No. We handle all the paperwork ourselves.

Can I do a test without the consent of the child's mother?

It is possible for us to do a simple peace of mind DNA test using samples from the child and father only.